TELEPHONE SUPPORT TECHNICIAN

PROVINCIAL ADMINISTRATION: GAUTENG
DEPARTMENT OF HEALTH
Department of Health is committed to the achievement and Maintenance of diversity and equity employment,
especially of race, gender and disability

POST 09/102 : TELEPHONE SUPPORT TECHNICIAN REF NO: 002526
Directorate: Information Communication and Technology
SALARY : R226 611. per annum (Plus benefits)
CENTRE : Dr. George Mukhari Academic Hospital
REQUIREMENTS : Grade 12 + Optic Fibre Technician/ Certificate (with Specialization on telephony
cable) with a minimum of five (5) years working experience in telephone
environment. Must have good knowledge of troubling shooting telephone network.
Must be able to work under pressure. Relevant health environment, related
experience working with telephone system such as PABX and TMS will be added
advantage. Competencies: Strong interpersonal and Communication skills with
good knowledge in computer packages( Ms Word, Excel, Power point and Access)
and Batho Pele principles. Proficiency in English and other official languages is a
must have skills.
DUTIES : Management of Switchboard calls. Troubleshoot the telephone faults and ensure the
availability of communication services on a 24/7 basis. Ensuring that all logged calls
are attended to and closed with turnaround time frame. Ensure a pleasant working
environment and customer relations at all times. Perform installation, repairs and
maintenance of telephone extensions and provide first line support to the hospital
telephone system (PABX). Responsible for faults reporting on telephone system and
liaising with the supervisor and relevant service providers. Ensure the support of the
Telephone Management System to enable management and minimization of
telephone cost.

OTHER POST: COMPUTER TECHNOLOGIST TECHNICIAN

ENQUIRIES : Mr. Pilane Mogomotsi, 012 529 3772
73
APPLICATIONS : can be delivered to: Dr. George Mukhari Academic Hospital, 3111 Setlogelo Drive,
Ga-Rankuwa, 0208 or posted to: Dr. George Mukhari Academic Hospital, Private
Bag X422, Pretoria 0001.
NOTE : Correspondence will be entered with shortlisted candidates only and if you are not
contacted within 3 months after closing date please accept that your application
was unsuccessful. The employer Reserves the right to fill this position(s)
CLOSING DATE : 16 March 2018

Image: YouTube

Related Posts