CONTRACT ADMINISTRATION CLERK: HELP DESK OPERATOR – CONTRACT VALID UNTIL 31 MARCH 2019

OFFICE OF THE CHIEF JUSTICE
The Office of the Chief Justice is an equal opportunity and affirmative action employer. It is our intention
to promote representivity (race, gender, disability) in line with the Office of the Chief Justice (OCJ)
Employment Equity targets, through the filling of positions. To further the objectivity of representivity
within the Department. Women and People with Disabilities are encouraged to apply
APPLICATIONS : National Office: Quoting the relevant reference number, direct your application
to: The Office of the Chief Justice, Private Bag x10 Marshalltown, 2107 or hand
deliver to No 188, 14th Road Noordwyk, Midrand
Gauteng: Quoting the relevant reference number, direct your application to:
The OCJ Provincial Head, Office of the Chief Justice, Private Bag X7,
Johannesburg, 2000 or hand deliver applications to, 12th floor, Cnr Pritchard
and Kris Street, Johannesburg.
North West: Quoting the relevant reference number, direct your application to:
The OCJ Provincial Head, Office of the Chief Justice, Private Bag X 2033,
Mmabatho, 2735 or hand deliver applications to 22 Molopo Road, Ayob
Gardens: Mafikeng.
Bloemfontein: Quoting the relevant reference number, direct your application
to The OCJ Provincial Head, Office of the Chief Justice, Private Bag x20612,
Bloemfontein, 9300 or hand delivered applications to The Free State High
Court, Corner President Brand and Fontein Streets.
Eastern Cape: Quoting the relevant reference number, direct your application
to: The OCJ Provincial Head, Office of the Chief Justice, Private Bag X1,
Vincent, 5247, East London, or hand deliver applications to, Office of the Chief
Justice Provincial Service Centre, 59 Western Avenue, Sanlam Park Building,
2nd Floor Vincent, East London.
Polokwane Quoting the relevant reference number, direct your application to:
The OCJ Provincial Head, Private Bag X9693, Polokwane, 0700, or hand
deliver applications to the Office of the Chief Justice Service Centre, High
Court of South Africa, Limpopo Division, 36 Bichard and Bodenstein street
Polokwane, 0699.
Western Cape: The OCJ Provincial Head, Private Bag X9020, Cape Town
8000. Applications can also be hand delivered to, Office of the Chief Justice
Provincial Service Centre, 30 Queen Victoria Street, Cape Town.
Northern Cape: Quoting the relevant reference number, direct your application
to: The OCJ Provincial Head, Office of the Chief Justice, Private Bag x5043,
Kimberley, 8300 or hand deliver applications to High Court, Sol Plaatje Drive,
Room B107,Kimberley.
Durban: Quoting the relevant reference number, direct your application to: The
Provincial Head, Office of the Chief Justice, Private Bag X54372, Durban,
4000, or hand deliver applications to the Office of the Chief Justice, Human
Resource Management, 1st floor, 2 Devonshire place, off Anton Lembede
Street.
CLOSING DATE : 06 April 2018
NOTE : Short-listed candidates must be willing to undergo normal vetting and
verification processes, including a competency assessment (SMS) and
personality profile analysis. Applications must be submitted on form Z83,
obtainable from any Public Service Department or on the internet at
www.dpsa.gov.za/documents. The Completed and signed form should be
accompanied by a recently updated CV as well as certified copies of all
qualification/s and ID document( no copies of certified copies allowed,
certification should not be more than three months old). Failure to submit all
the requested documents will result in the application not being considered.
Please indicate the reference number and position you are applying for on
your application form. Correspondence will be limited to short-listed
candidates only. If you have not been contacted within three (3) months after
the closing date please accept that your application was unsuccessful.
Applications received after the closing date, as well as applications received
via fax/email, will not be considered or accepted.

OTHER POST: CONTRACT ADMIN CLERK: HRM (2 POSTS) – CONTRACT VALID UNTIL 31 MARCH 2019

POST 12/54 : CONTRACT ADMINISTRATION CLERK: HELP DESK OPERATOR REF:
2018/81/OCJ CONTRACT VALID UNTIL 31 MARCH 2019
SALARY : R152 862. – R180 063 per annum + 37% in lieu of benefits. The successful
candidate will be required to sign a performance agreement.
CENTRE : National Office: Midrand,
REQUIREMENTS : Grade 12 or equivalent qualification; At least 6 months experience in
rendering Helpdesk support services in an Information Technology
environment. Skills and Competencies: Good communication, interpersonal
and listening skills; Telephone etiquette; Computer literacy ( MS Windows and
MS Office )Ability to work under pressure and to solve problems; Accuracy and
attention to detail
DUTIES : Maintain high levels of professionalism and maintain a helpful attitude;
Responsible for Manning the IT helpdesk and accurately log all service desk
tickets accurately in the service desk software application; Unlock accounts
and Resets Passwords; Answer IT helpdesk telephone calls and emails and
correctly/accurately allocate to the correct IT technician / team for resolution;
38
Monitor logged service requests with specific reference to high priority calls;
Become familiar with helpdesk policies and service level agreements; Assist in
follow up of calls that are out of SLA.
ENQUIRIES : National Office Ms L Mothemane (010) 493 2500.

Image: Pixabay

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