(X 3 POSTS) – NATIONAL PUBLIC TRANSPORT REGULATOR (NPTR) HELP DESK OFFICER

DEPARTMENT OF TRANSPORT
Department of Transport is an equal opportunity, affirmative action employer with clear employment equity
targets. Preference will be given to candidates whose appointment will assist the department in achieving its
Employment Equity targets at these specific levels in terms of the Department’s Employment Equity Plan.
APPLICATIONS : Department of Transport, Private Bag X193, Pretoria, 0001 or hand deliver at the
159 Forum Building, Cnr Struben and Bosman Street, Pretoria for attention
Recruitment Unit. Room 4034.
CLOSING DATE : 18 June 2018
NOTE : Applications must be accompanied by form Z83, obtainable from any Public
Service Department, (or obtainable atwww.gov.za) and a recent updated
comprehensive CV (previous experience must be comprehensively detailed, i.e.
positions held and dates), as well as certified copies of all qualifications and ID
document. Failure to submit the requested documents/information will result in
your application not being considered. It is the applicant’s responsibility to have
foreign qualifications evaluated by the South African Qualification Authority
(SAQA). The Department reserves the right not to fill the posts. The successful
candidates must be willing to sign an oath of secrecy with the Department.
Applicants will be expected to be available for selection interviews and
assessments at a time, date and place as determined by the Department. All
appointments are subject to the verification of educational qualifications, previous
experience, citizenship, reference checks and security vetting. Please note:
Correspondence will only be entered into with short-listed candidates.

OTHER POST: PROCESSING AND ISSUING OFFICER – (X3 POSTS)

POST 22/61 : NATIONAL PUBLIC TRANSPORT REGULATOR (NPTR) HELP DESK
OFFICER REF NO: DOT/HRM/41 (X 3 POSTS)
(Branch: Public Transport)
(Chief Directorate: Public Transport Regulation)
(Directorate: National Public Transport Regulator)
(Sub-Directorate: NPTR Institutional Support)
SALARY : R226 611 per annum (Level 07)
CENTRE : Pretoria
REQUIREMENTS : A Recognised NQF level 6/7 in Transport Management, Public Management or
Office Management or Business Management as recognised by SAQA plus a
50
minimum of two (2) year’s relevant experience of which 1 must be in the Public
Transport Licensing Environment. Experience in front office/customer service will
be an added advantage. The following competencies are essential: Excellent
written and verbal communication skills; knowledge of the National Land Transport
Act (NLTA) of 2009, NLTA regulations: National Land Transport Information
System; Computer literacy (MS Word, Excel, Power Point etc.); team work and
willingness to work beyond normal working hours.
DUTIES : The successful candidate will: Provide general assistance to clients; Perform a
general review of clients documentation; Render general information and advisory
services to applicants at help desk; Provide application forms to applicants; Follow
up on outstanding documents; Verify information on OLA and RAS; Complete and
sign checklists, refer application to the cashier; Record applications received in the
control book; Handle public enquiries with regard to the status of their applications;
Liaise with various stakeholders; Refer application to appropriate counters; Follow
up on all transactions; Develop and keep a register of all accredited operators/to
the next section.
ENQUIRIES : Mr P. Kolotsi Tel No: (012) 309 3024

Image: Pixabay

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