ASSISTANT ADMINISTRATION OFFICER HELPDESK & COMPLAINTS: KEY ACCOUNTS MANAGEMENT (X1 POST)

DEPARTMENT OF PUBLIC WORKS
The Department of Public Works is an equal opportunity, affirmative action employer. The intention is to
promote representativity in the Public Service through the filling of these posts and with persons whose
appointment will promote representativity, will receive preference.
APPLICATIONS : Pretoria Regional: The Regional Manager, Department of Public Works, Private
Bag x 229, Pretoria, 0001 or Hand deliver to AVN Building corner Andries and
Skinner Street, Pretoria. For Attention: Ms M Masubelele.
Durban Regional: The Regional Manager, Department of Public Works, Private
Bag X54315, Durban, 4000. Or Hand Deliver to Corner Dr Pixley Kasem and
Samora Machel Streets Durban. For Attention: Mr R Joseph
Bloemfontein Regional: The Regional Manager, Department of Public Works,
P/Bag X 20605, Bloemfontein, 9300 or hand delivered to 18 President Brandt
Street Bloemfontein 9300. For Attention: Mr D Manus
Nelspruit Regional: The Regional Manager, Department of Public Works, Private
Bag X11280, Nelspruit, 1200 or Hand Deliver to Nedbank Building, 30 brown
street, 9th floor, Nelspruit, 1200. For Attention: Mr E Nguyuza
Johannesburg Regional: The Regional Manager, Department of Public Works,
Private Bag x3 Braamfontein, 2017 or hand deliver to No 78 Cnr De Beer and
Korte, Braamfontein, 2017. For Attention: Mr M Mudau
Mmabatho Regional: The Regional Manager, Department of Public Works,
Private Bag X120, Mmabatho 2735 or 810 Corner Albert Luthuli Drive and
Maisantwa Streets, Unit 3, Mmabatho, 2735. For Attention: Mr T. Oagile
Port Elizabeth: The Regional Manager, Department of Public Works, Private Bag
X 3913, North End, Port Elizabeth, 6056 or Hand Deliver to Eben Donges Building,
294 Hancock Street, North End. For Attention: Ms F. Clark.
Kimberley Regional: The Regional Manager, Department of Public Works,
Private Bag X5002, Kimberley, 8301 or Hand Deliver to 21-23 Market Square, Old
Magistrate Building, Kimberley. For Attention: Ms N Hlongwane
Polokwane Regional: The Regional Manager, Department of public works,
Private Bag X9469, Polokwane, 0700 or Hand deliver at 77 Hans van Rensburg
Street, Sanlam Building, Ground Floor, Polokwane. For Attention: Mr. NJ Khotsa
Cape Town Regional: The Regional Manager, Department of Public Works,
Private Bag X9027, Cape Town, 8000 or Hand Deliver at Customs House Building
Lower Heerengracht Street Cape Town. For Attention: Ms N. Mtsulwana
Mthatha Regional: The Regional Manager, Department of Public Works, Private
Bag X5007, Sutherland Street, Mthatha 7099 or Hand Deliver at 29 Sutherland
Street PRD II Building 5th Floor Mthatha. For Attention: Mr S Makhonzi
CLOSING DATE : 02 November 2018 at 16h00
NOTE : An indication by candidates in this regard will facilitate the processing of
applications. If no suitable candidates from the unrepresented groups can be
recruited, candidates from the represented groups will be considered. People with
disabilities are encouraged to apply. Applications must be submitted on a signed
Form Z83, obtainable from any Public Service department and must be
accompanied by a comprehensive CV, recently certified copies of qualifications
and an Identification Document. Applications not complying with the above will be
disqualified. Should you not have heard from us within the next months, please
regard your application as unsuccessful. Note: It is the responsibility of all
applicants to ensure that foreign and other qualifications are evaluated by SAQA.
Recognition of prior learning will only be considered on submission of proof by
candidates. Kindly note that appointment will be subject to verification of
qualifications and a security clearance. Faxed, e-mailed or late applications will not
be accepted. People with disabilities are encouraged to apply.

OTHER POSTS: ADMINISTRATION OFFICER (PROPERTY PAYMENTS) (X9 POSTS)

POST 42/101 : ASSISTANT ADMINISTRATION OFFICER HELPDESK & COMPLAINTS: KEY
ACCOUNTS MANAGEMENT REF NO: 2018/157 (X1 POST)
SALARY : R196 407 per annum
CENTRE : Durban Regional Office
REQUIREMENTS : A recognized matric certificate with relevant experience in dealing with complaints
and or helpdesk will be an advantage. Computer literate with specific reference to
MS Excel and MS Word. Good verbal and written communication skills. Be able to
perform under pressure. A basic understanding of various facets of the built
environmental and project management skills. Typing will also be an advantage.
DUTIES : Liaise with internal clients and National client Departments in terms of follow-ups,
queries and feedback. Assist with the consolidation of monthly/ quarterly reports.
Be responsible for the normal office administration e.g. filling, memorandum, letter
writing etc. Gather inputs to resolve audit queries. Register OW 415’s for day to
day maintenance services and contracts. Updating and filling of record system for
service contracts and day to day maintenance services. Follow up of outstanding
cases and attend to queries in order to ensure enquiries are addressed and service
delivery being maintained. Updating of information and administration of the day
to day maintenance spread sheet for distribution to internal and external clients.
Provide National Call centre with feedback in terms of the status of the complaints.
Attend and arrange meeting with internal clients which include sub sectional
meetings.
ENQUIRIES : Mr NN Vilakazi Tel No: 031 3147150

 

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