ADMIN CLERK: CHANGE MANAGEMENT & SERVICE DELIVERY IMPROVEMENT

PROVINCIAL ADMINISTRATION: EASTERN CAPE
DEPARTMENT OF TRANSPORT.
The Department of Transport in the Eastern Cape is an equal opportunity, affirmative action employer. Females
and disabled persons are encouraged to apply. Employment Equity targets of the Department will be adhered to.
APPLICATIONS : Should be directed to The Department of Transport, Office no. A48, 32 Fleming
Street, Stellenbosch Park, Schornville, King William’s Town. Post to: The Senior
Manager – HRM, Department of Transport, Private Bag X 0023, Bhisho 5605.
ENQUIRIES : Mr. Ngcobo Tel no: 043 604 7455 Ext 7455,
FOR ATTENTION : Mrs N. Ntozakhe
CLOSING DATE : 12 July 2019
NOTE : Applications must be submitted on a Z83 Form, obtainable from any Public Service
department or on the internet at http://www.info.gov.za/documents/forms/employ.pdf
which must be signed (an unsigned Z83 form will disqualify an application) and
should be accompanied by a recently updated, comprehensive CV as well as
certified copies of all qualification(s) [Matric certificate must also be attached] and IDdocument and Driver’s license [where applicable]. Non-RSA Citizens/Permanent
Resident Permit Holders must attach a copy of his/her Permanent Residence Permit
to his/her application. Should you be in possession of a foreign qualification, it must
be accompanied by an evaluation certificate from the South African Qualification
Authority (SAQA). Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to short-listed
candidates only. If you have not been contacted within three (3) months after the
closing date of this advertisement, please accept that your application was
unsuccessful. Suitable candidates will be subjected to a personnel suitability check
(criminal record check, citizenship verification, financial/asset record check,
qualification/study verification and previous employment verification). Successful
candidates will also be subjected to security clearance processes. Where applicable,
candidates will be subjected to a skills/knowledge test. Successful candidates will be
appointed on a probation period of twelve (12) months. The Department reserves the
right not to make appointment(s) to the advertised post(s). Persons with disability are
encouraged to apply.

POST 23/154 : ADMIN CLERK: CHANGE MANAGEMENT & SERVICE DELIVERY
IMPROVEMENT REF.NO: DOT108/06/2019
SALARY : Range: An all – inclusive remuneration package of R 173 703.00 – R 204 612.00
Level 5)
CENTRE : Head Office
REQUIREMENTS : Grade 12 certificate or equivalent, Computer literacy (knowledge of excel is highly
recommended). No experience required Knowledge: Knowledge of clerical duties.
The ability to capture data. Operate computer and good on Microsoft Excel.
Knowledge of working procedures in terms of the working environment. Knowledge of
BATHO PELE revitalization strategy. Skills: Advanced Computer skills. Interpersonal
relations. Communication skills (Verbal & written)
DUTIES : Provide support in the implementation of change management Initiatives. Arrange
logistics for holding of change management sessions. Provide secretariat services to
change management engagements. Ensure safe keeping of change management
documents. Distribute documents/packages to various stakeholders as required.
Type basic letters and other correspondence when required. Work on excel
templates as at when required. Update registers and statistics. Handle routine
enquiries. Provide support in the implementation of Batho Pele programs. Participate
in the implementation of Batho-Pele quick wins such as signage, display of
organogram, suggestion boxes etc. Participate in the preparations for the Public
Service Month (PSM) and provide hands on support during the implementation of
PSM program. Facilitate the signing and submission of PSM report to the Office of
the Premier. Provide administrative support in the implementation of KHAEDU
deployments. Provide support in the provision of service standards and service
charter. Liaise with departmental business unit heads to arrange service standards
development sessions. Consolidate information from the business units and produce
a draft service standards document. Participate in the development of service
charter. Arrange logistics for service standards and service charter consultation
sessions with service recipients. Arrange logistics for the launch of service charter.
Liaise with service providers for printing of service standards and service charter.
Participate in displaying of service charter in all service points of the department.
Assist in the development of the business process maps and standard operating
procedures. Provide administration support services within the component. Liaise
with internal and external stakeholders in relation to procurement of goods and
services. Obtain quotations, complete procurement forms for the purchasing of
standard office items. Arrange travelling an accommodation. Make photocopies and
receive or send facsimiles. Keep and maintain the filing system for the component.
Type basic letters and other correspondence when required. Keep and maintain the
incoming and outgoing register of the component.
ENQUIRIES : can be directed to Mr M.L Ngcobo Tel no: 043 604 7455

Image: Pixabay

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