PROCESSOR (EB ADMINISTRATOR) – BENEFITS APPLICATION PROCESSING

GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA)
CLOSING DATE : 31 July 2020 at 12h00 noon No late applications will be considered.
NOTE : Take note of the disclaimer mentioned on each advert during COVID lockdown. It
is preferred that applications with supporting documentation, including signed Z83
be emailed to the respective email addresses indicated on each advert. Ensure that
you use the correct inbox/email. Applications send to the incorrect inbox will be
deemed a regret. Ensure to sign your Z83 before you scan it. A Z83 not signed, will
be deemed a regret. Only send documents related to the requirements in the
advert. Requirement of applications: Applications must be submitted on form Z83,
obtainable on the internet at http://www.gpaa.gov.za (Originally signed). The
relevant reference number must be quoted on all applications. Application should
consist of (1) a comprehensive CV (specifying all experience and duties, indicating
the respective dates MM/YY as well as indicating references with full contact
details) (2) certified copies of all qualifications (including matriculation), Identity
document, valid driver’s license (where driving/travelling is an inherent requirement
of the job) and proof of citizenship if not RSA Citizen. Note: All copies must be
certified in the past 6 months. Failure to submit the above information will result in
the application not considered and deemed a regret. The candidate must agree to
the following: Shortlisted candidates must be available for interviews at a date and
time determined by GPAA. Applicants must note that pre-employments checks and
references will be conducted once they are short-listed and the appointment is also
subject to positive outcomes on these checks, which include but not limited to:
security clearance, security vetting, qualification/study verification, citizenship
verification, financial/asset record check, previous employment verification and
criminal record. Applicants will be required to meet vetting requirements as
prescribed by Minimum Information Security Standards. It is the applicant’s
responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA). Correspondence will only be conducted with the
short- listed candidates. If you have not been contacted within three (3) months
after the closing date of this advertisement, please accept that your application was
unsuccessful. The candidate must take note of: It is intended to promote
representativeness through the filling of these posts and the candidature of persons
whose promotion/ appointment will promote representativeness, will receive
preference. Disabled persons are encouraged to apply. For salary levels 11 – 15,
the inclusive remuneration package consists of a basic salary, the state’s
contribution to the Government Employees Pension Fund and a flexible portion in
terms of applicable rules. SMS will be required to undergo a Competency
Assessment as prescribed by DPSA. All candidates shortlisted for SMS positions
will be required to undergo a technical exercise that intends to test the relevant
technical elements of the job. One of the minimum entry requirements for SMS is
the pre-entry certificate. For more details on the pre-entry course visit:
https://www.thensg.gov.za/training-course/sms-pre-entry-programme/ The GPAA
reserves the right to utilize practical exercises/tests/competency assessments for
non-SMS positions during the recruitment process (candidates who are shortlisted
will be informed accordingly) to determine the suitability of candidates for the
post(s). The GPAA reserves the right to cancel the filling/not to fill a vacancy that
was advertised during any stage of the recruitment process. The successful
candidate will have to sign and annual performance agreement and will be required
to undergo a security clearance.

OTHER POSTS: RECEPTIONIST

POST 17/10 : PROCESSOR (EB ADMINISTRATOR) – BENEFITS APPLICATION
PROCESSING REF NO: PBAP/EB-OPS/2020/07-10C
(12 months contract)
Employee Benefits
The purpose of the role is to provide administrative support for the processing and
payments of claims.
SALARY : R208 584 per annum (Level 06) (basic salary) plus 37% in lieu of benefits
CENTRE : Pretoria
REQUIREMENTS : An appropriate three (3) year tertiary qualification at least 360 credits (preferably in
administration/finance) with 18 months proven experience in the
administration/processing of Retirement fund/Employee Benefits Or Senior
Certificate (with preferably either Mathematics or Accounting as a passed subject)
with 3 years proven experience in administration/processing of Retirement
fund/Employee Benefits. Experience of the MS Office package, with particular
focus on MS Excel. Knowledge of standards and procedures of claims processing.
Knowledge of HR matters. Policy formulation. Stakeholder management. Analytical
thinking. Financial management. Good communication skills. Attention to detail.
Customer orientation. Creative thinking. Negotiation skills. Logical thinking.
Production driven.
DUTIES : The successful incumbent will be responsible for a wide variety of tasks which
include the following but not limited to Process Claims: Review applications/claims
received for various types of exits or claims. Check that all supporting
documentation is attached as per the requirements of the specific claim. Evaluate
the member records reflected in the documentation and update accordingly to
ensure accurate information is reflected. Request member’s information for
inclusion in the benefits application form, where missing information is identified.
Process payment of claims: Review the initial payment, based on a review of the
particulars of the case, routing the calculation last point. Reconcile purchase of
service figures, checking that all outstanding service has been calculated correctly
for payments. Upload supporting documentation for benefit payments, ensuring
accuracy. Checking whether beneficiaries indicated qualify as dependents
according to set criteria, for instructions for payments. Review the calculation
against the information available on the member records, confirming whether
correct or supplying reasons for rejection. Review the summary of rejected
applications/claims; identifying reasons for rejection based on rules of the various
Funds/schemes. Route the rejected applications/claims – in terms of the standard
procedure. Ensure that all exceptions (where applicable) related to death
distributions, service period recognition verification, fraud and risk issues,
contribution adjustments, benefit distribution verification, payment reversals,
unclaimed benefits, standard legal issues and the updating of banking details have
been resolved in accordance with the relevant policies and procedures. Check that
all documentation required for payment is attached and that the correct benefit is
being paid to the member, based on established criteria. Review the benefit
application form and validate the content. Initiate the payment instruction.
ENQUIRIES : Ms Felicia Mahlaba Tel No: (012) 319-1455
15
APPLICATIONS : Please forward your application, quoting the relevant reference number, in the
heading to the email below: # Disclaimer during COVID 19 lockdown stages: With
the restrictions on social distancing during phases 5 to 2, you may email your
application with the relevant supporting documentation to Recruit1@gpaa.gov.za
quoting the reference number in the heading.
FOR ATTENTION : Felicia Mahlaba – Recruitment
NOTE : Various positions for Processors (EB Administrators) at EB Operations (various sub
units) are currently available at the Government Pensions Administration Agency.
These positions will be filled on a 12 months contract.

Image: Pixabay

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